A parts only warranty allows you to use your own sourced fully qualified engineer (at your own cost) to assess/repair the problem. Once approved by the manufacturer the parts required will be sent to your desired location, along with packaging and a returns label for the defective parts to be returned to the manufacturer.

The manufacturer requests that the defective parts are to be sent back on repair of the unit. Failure to send these defective parts back is unacceptable and will result in a full invoice for the replacement parts.

When the defective parts are returned please ensure you obtain a proof of postage. Failure to do so may result in you being charged for the parts should they not return to the manufacturer.